Shipping policy
LAST UPDATED: JULY 13, 2026
At MTCH™, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring that it is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information whenever you visit our website, purchase our products, or interact with our services. By accessing or using our website, you acknowledge and agree to the practices described in this policy.
When you visit our website or place an order, we may collect certain personal information that helps us provide you with the best possible shopping experience. This information may include your name, email address, phone number, billing and shipping address, as well as order details and purchase history. We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies to better understand how our website is used and how we can continue to improve it.
The information we collect is used to process and deliver your orders, communicate important updates regarding your purchases, provide customer support, and improve our products, services, and overall website experience. With your permission, we may also use your contact information to share news about new product launches, exclusive offers, seasonal collections, and other marketing communications that we believe may be relevant to your interests. You may unsubscribe from these communications at any time.
To enhance your browsing experience, MTCH™ uses cookies and similar technologies that allow our website to remember your preferences, recognize returning visitors, and analyze website performance. These technologies help us provide a smoother and more personalized experience while also enabling us to improve the functionality and effectiveness of our website. You may choose to disable cookies through your browser settings, although doing so may affect certain features of the site.
MTCH™ respects your privacy and does not sell, trade, or rent your personal information to third parties. However, in order to provide our services efficiently, we may share limited information with carefully selected service providers, including payment processors, shipping partners, website hosting providers, and analytics platforms. These partners are only granted access to the information necessary to perform their services on our behalf and are expected to maintain appropriate standards of confidentiality and data security.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we continuously work to maintain a secure environment for your data, no method of electronic storage or internet transmission can guarantee absolute security. We therefore encourage all users to take appropriate precautions when sharing personal information online.
You have the right to access, update, or request the deletion of your personal information, subject to applicable laws and regulations. You may also withdraw your consent to receive marketing communications at any time or contact us regarding any questions about how your information is collected and processed. We will make every reasonable effort to respond to your requests promptly and in accordance with relevant privacy legislation.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. Any revisions will be published on this page along with the updated effective date. We encourage you to review this policy periodically to stay informed about how MTCH™ protects your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact the MTCH™ Customer Support team. We are committed to providing clear communication and ensuring that your information is treated with the care, respect, and responsibility it deserves.
